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NAME: Marcia Hazzard
POSITION: Head of Department
FACULTY/DEPARTMENT: Human Resources, Management and Health
PHONE: +44 (0) 208 515 0760, EXT 1709





Professional Biography

Professional Experience:

Marcia is a highly skilled HR and organisational development professional with over 21 years’ experience in the field. She attained an MSc in Human Resource Development (specialising in organizational consulting) in 1995. Marcia is a Fellow of the Chartered Institute of Personnel & Development (FCIPD) since 2008 and has been serving as an Employment Tribunal member within the Ministry of Justice since 1999. She has been an experienced Senior Manager of HR and learning and development functions within organisations managing extensive budgets and operational delivery teams.  She has acted as an independent HR consultant for many others providing them with workforce improvement solutions focusing on increasing business performance.  Marcia worked in higher education leading on management, business and Chartered Institute of Personal Development (CIPD)  programmes within Higher Education for 10 years before joining GSM London in 2013 and becoming Head of Department in 2014. 


Research Interests:

Workforce Improvement.

Talent acquisition and retention strategies.

Diversity  strategy and management.

High performance leadership and organisational behaviours.

Effective employee relations and reward strategies.

Neuro-Linguistic Programming for modelling excellence.


Teaching Interests:

Employment Law for HR professionals.

Employee Engagement and Relations.

International Business and HRM practice.

The Psychology of Work.


Research and Consultancy:

Mapping of academic learning outcomes to professional body standards.


Professional Affiliations/Roles:

Chartered Fellow of the CIPD, Institute of Personnel and Development.

Member of Employment Tribunal, Ministry of Justice.